How it works What you get Results Pricing FAQ Call 07476 921 224 Get a free audit
A back office that runs itself New

Miss the call.Keep the customer.

You're busy running the business, so you can't always pick up. Graftly texts every missed call back in seconds, follows up your quotes, asks happy customers for 5-star reviews and chases your invoices. More work won, more reviews, zero admin. Less faff, more graft.

★★★★★ 4.9 Live with real UK businesses. Trades, salons, clinics, gyms & garages.
The quiet leak

Every missed call rings someone else.

They won't leave a voicemail. They won't try twice. Graftly catches the call the second you can't — and turns a lost lead back into a booked job.

Live call log · today Mon 9 Jun
Missed call · 08:12
On a job. Rang once, gone to the next plumber.
− £420 job
Missed call · 10:47
Driving between jobs. Couldn't pick up.
− £180 job
Missed call · 13:05
Hands full under a sink. Phone in the van.
− £650 job
Graftly replied · 8 seconds
“Sorry I missed you — on a job. What do you need? I'll call at 4.” → Booked.
+ £650 won
The maths nobody likes

See what missed calls are really costing you.

Three quick sliders. Most owners aren't ready for the number at the bottom.

Be honest. Most owners miss more than they think.
8
What one new customer is typically worth to you.
£250
Roughly how often a new enquiry turns into work.
35%
Walking out the door each year
£36,400
From 8 missed calls a week you'd usually win.
Graftly catches those calls for £79 a month. One recovered job usually covers it for the year.
See it in action

They ring. You're busy. Graftly replies in 8 seconds.

The moment you can't pick up, a text goes out in your name — friendly, instant, impossible to ignore. The job stays yours while you finish the one you're on.

  • Fires the second a call goes unanswered
  • Sounds like you — because you wrote it
  • Then asks for a 5-star review once the job's done
9:41
Dave's Plumbing
Graftly running
What you get

One quiet system doing the jobs you keep meaning to.

Every part of Graftly earns its keep in jobs won, reviews gained or hours saved. No features for the sake of it.

Missed-call text-back

The second you can't pick up, Graftly texts them back in your name — before they ring anyone else. The job stays yours while you finish the one you're on.

Fires in 8 seconds

5-star reviews on autopilot

After every happy job, Graftly asks for a review and points them straight to Google. Your rating climbs and the next caller picks you first — without you ever asking.

3× more reviews in 90 days

Quote follow-ups

Sent a price and heard nothing? Graftly nudges them politely until you get a yes or a no. Jobs stop going cold in the inbox.

Invoice chasing

Marks an invoice as sent and chases it for you at 3 and 7 days. The money lands without the awkward text.

Win-back campaigns

Quiet month coming? Graftly reaches out to past customers to fill the diary when the work slows down.

Calendar sync & a simple customer tracker

Every booking lands in the calendar you already use, and every customer, quote and job sits in one place you'll actually understand.

Works with your phone

Set up for you, runs itself

We build the whole lot with you on one call, in your tone of voice. After that it works quietly in the background. If you can read a text, you're sorted.

Same-day setup

No chasing. No reminders to set. No admin stacking up on the side.

Graftly watches the work you already do and runs the back office quietly in the background. You can always look inside. You'll just never have to.

Real results

The numbers owners see in the first 90 days.

8s
Average text-back time on a missed call
More Google reviews in 90 days
£31k
Avg. work recovered from caught calls / yr
None
Contracts. Cancel any time, no minimum.
Simple pricing

One price. Everything done for you.

No setup headaches, no per-message fees, no surprises. Pick your level, we build the lot. Cancel any time.

The Essentials

Everything you need to stop losing jobs to missed calls and start collecting reviews.

£79/month
No minimum commitment · Cancel anytime
  • Missed-call text-back, fires in seconds
  • Automatic Google review requests
  • Invoice reminders that chase what you're owed
  • Quote follow-ups so jobs don't go cold
  • Calendar sync & simple customer tracker
  • We set the whole lot up for you
Get your free audit
or call 07476 921 224
Most popular

The Full Works

Everything done for you and custom-built, with reactivation and priority support.

£275/month
No minimum commitment · Cancel anytime
  • Everything in The Essentials, plus:
  • Messaging custom-written in your tone
  • Win-back campaign for past customers
  • Referral & discount automations
  • Multiple users for your team
  • Priority phone support
Get your free audit
or call 07476 921 224
Questions

Straight questions. Straight answers.

Not at all. We set everything up for you. If you can send a text message, you can use Graftly. Most of the time it just runs on its own without you touching anything.

No. The messages go out in your name and sound like you wrote them. You decide what they say when we set things up. Most customers think you sent them yourself.

When you mark an invoice as sent, Graftly starts the clock. If it's not paid after 3 days it sends a polite reminder, and another at 7 days. When the money lands you mark it paid and the reminders stop.

No. Graftly first asks how the job went. If they say it was great, it points them to Google. If they're not happy, their feedback comes straight to you to sort privately. Unhappy customers never get pushed to leave a public review.

Most owners are fully set up within a couple of hours on the first call. We do it all with you so you don't have to figure anything out yourself.

No contracts and no minimum terms. It's month to month. If it's not working for you, cancel any time. We'd rather you stay because it's worth it, not because you're locked in.

Find out what you're
leaving on the table.

Book a free missed-call audit. We'll work out what those unanswered calls are really costing you, show you exactly how Graftly fixes it, and get you live the same day if you want to crack on.